Privacy Policy

1. Introduction

Welcome to The Win Spot ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gamification platform and services.

2. Information We Collect

We may collect the following types of information:

• •Personal Information: Name, email address, phone number, and business details provided during registration or account creation.
• •Usage Data: Information about how you interact with our platform, including pages visited, features used, and campaign performance metrics.
• •Device Information: Browser type, IP address, device type, and operating system.
• •Player Data: When end-users interact with campaigns, we may collect their name, email, phone number, and social media engagement data as configured by the campaign owner.

3. How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our platform and services.
• •Process transactions and send related notifications.
• •Deliver campaign results and analytics to business owners.
• •Communicate with you about updates, offers, and support.
• •Comply with legal obligations and enforce our terms.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

5. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our platform, including payment processors (Lemon Squeezy), cloud hosting providers (Supabase), and communication services (WhatsApp Business API). These providers are bound by their own privacy policies and are contractually obligated to protect your data.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• •Access, correct, or delete your personal data.
• •Object to or restrict certain data processing activities.
• •Request data portability.
• •Withdraw consent at any time where processing is consent-based.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@thewinspot.com.